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VoIP Phone Service: An overview of what you need to know

VoIP (Voice over Internet Protocol) is simply the use of your Internet connection to make phone calls instead of the traditional phone company's wired network. It is the use of digital technology instead of analog --- and is not all that dissimilar to the transition that has been going on in the wireless industry over the past 10 years.
  • VoIP phone service can save you $300 or more a year on your home phone service
  • The VoIP services discussed here let you make phone calls the same way you do today
  • You'll need high speed Internet (broadband) to subscribe to VoIP
  • VoIP gives you the same calling features you have today plus some cool new ones
  • There are a few other issues to consider before moving to VoIP service


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  • The digital nature of VoIP enables a wide variety of features. At a minimum, these plans include voicemail, caller ID, call waiting, call forwarding and online account management. See the provider's site for a full list of features.

  • Important information about 911 calls: Emergency (911) calls can be made via the VoIP providers we compare on MyRatePlan. At the same time, most VoIP services are mobile, meaning you can actually take your service with you on business travel or when you go to a vacation home, for example. In those cases, the address at which you are using the VoIP service will be different than your primary home (billing) address. Therefore, it is important that you follow your provider's instructions about registering the physical location where you will utilize their service.






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