Business Phone Service in Franklin, AL

Picking The Best Phone Service for Your Franklin, AL Business

Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.

To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.

Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in Franklin, AL. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.

What is Traditional Business Phone Service in Franklin, AL?

A traditional phone service, calls are transferred over a public switched telephone network or PSTN system. The PSTN is available all over the country and is a network of phone lines, satellites, cables, and mobile networks. At over 100 years old, PSTN is the oldest type of phone network.

This large and old infrastructure is expensive to support. This is why using traditional phones is so much more expensive than VoIP in Franklin, AL. The network requires regular maintenance and is analog, meaning it is inefficient when it comes to transferring long distance messages.

The reasons long distance transmissions take so long is that they make several stops along the way. These stops occur at various locations owned by different phone companies. Although some of the equipment at these locations digitizes the information so it can be sent faster, the final stretch to the central switch is still analog, making the overall transmission time longer than what you'd get with VoIP.

Analog Phone Systems and PBX in Franklin, AL

Most Franklin, AL businesses choose to use a private branch exchange, also known as a PBX system. A PBX system allows the system to route calls to the correct line and enables the use of other calling features such as voicemail, call forwarding, multiple extensions and others. Businesses can locate the PBX system at their office or a remote location.

An analog PBX system requires multiple pieces of hardware that need to be purchased, installed and configured, so you need to keep these expenses in mind if you are considering using one. For example, the hardware alone can cost over $1,000 to purchase. That price does not include installation and configuration which will require the expertise of a professional technician.

If you are interested in an analog PBX system for your Franklin, AL business, you should be aware that expansion can be challenging and expensive. Most PBX systems only support a limited number of lines, so if your business eventually requires more capacity than you originally designed the system for, you may be forced to purchase more expensive hardware.

All electronic equipment eventually fails and will need replacement. Since an analog PBX system requires more electronic equipment than VoIP systems, the potential exists for higher costs due to the replacement of electronic hardware. There is also the risk of your equipment becoming obsolete as providers modernize their telephone systems. Phone companies will place less emphasis on analog technology as they phase out analog and refocus on more affordable and efficient VoIP technology.