Business Phone Service in Honolulu, HI

How to Choose the Best Business VoIP Service Provider in Honolulu, HI

Most business VoIP providers in Honolulu, HI offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Still, having more than one provider from which to choose requires knowing how to choose what is best. The first thing you want to do is determine the type of telephone service your business needs. Answering questions such as the number of phone lines required and features used during the normal course of business are relevant to finding the best phone service provider.

If you plan to expand, you want a system that is scalable, whether you are adding a new location or increasing needs at your current one. Of course, you want to determine how much you can afford and whether you are receiving an introductory rate that expires in 6-12 months.

Next, you can use MyRatePlan to look at different offers from business VoIP providers in Honolulu, HI. Compare their services, prices and reputation for serving businesses in the area. Getting a good deal is great, but having a consistently working phone system is crucial to your business' success. A low rate is not good enough if the company does not have a positive track record for excellent customer service and being reliable.

What is Traditional Phone Service in Honolulu, HI?

With standard or "analog" phone services, calls make their way across the PSTN (public switched telephone network). This wired connection can be found all over the US and is composed of cables, satellites, cellular systems, and landlines. PSTN is the original telephone network, and its history spans almost a century.

Using an analog phone service costs more than VoIP, largely because PSTN hardware in Honolulu, HI (and throughout the US) is really old, cumbersome, and has to be regularly maintained. Analog communications are hard to transmit over great distances.

When long distance phone calls are made on an analog system, they will pause temporarily at specific places on its transmission path. Because they are "streamed" through machines that are managed by all sorts of different corporations, calls transmitted over a PSTN may be quite costly. Most of the machines originally designed to transport and pick up calls have been outdated by electronic systems, but the last quotient - the link between the client and the local phone company headquarters - still works on analog machinery.

Analog Phone Systems and PBX in Honolulu, HI

Most Honolulu, HI businesses choose to use a private branch exchange, also known as a PBX system. A PBX system allows the system to route calls to the correct line and enables the use of other calling features such as voicemail, call forwarding, multiple extensions and others. Businesses can locate the PBX system at their office or a remote location.

An analog PBX system requires multiple pieces of hardware that need to be purchased, installed and configured, so you need to keep these expenses in mind if you are considering using one. For example, the hardware alone can cost over $1,000 to purchase. That price does not include installation and configuration which will require the expertise of a professional technician.

If you are interested in an analog PBX system for your Honolulu, HI business, you should be aware that expansion can be challenging and expensive. Most PBX systems only support a limited number of lines, so if your business eventually requires more capacity than you originally designed the system for, you may be forced to purchase more expensive hardware.

All electronic equipment eventually fails and will need replacement. Since an analog PBX system requires more electronic equipment than VoIP systems, the potential exists for higher costs due to the replacement of electronic hardware. There is also the risk of your equipment becoming obsolete as providers modernize their telephone systems. Phone companies will place less emphasis on analog technology as they phase out analog and refocus on more affordable and efficient VoIP technology.