Business Phone Service in West Chicago, IL

Picking The Best Phone Service for Your West Chicago, IL Business

Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.

To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.

Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in West Chicago, IL. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.

What is Traditional Business Phone Service in West Chicago, IL?

Traditional phone service companies transmit their signals through a PSTN. The PSTN uses circuit-switched telephony. It is based on copper wires carrying analog voice data. Telephone services that are facilitated by PSTN are often known as Plain Old Telephone Service (POTS) because it has been operational for more than 100 years. It was the first mode of a network to be used by telephone service providers. The PSTN also comprises of satellites, mobile networks, and cables.

The PSTN infrastructure is very large. Therefore, it is expensive to use PSTN telephone service than VoIP in West Chicago, IL. Moreover, the PSTN network is old and often requires maintenance. The major setback of PSTN telephone services is that they have difficulties when sending data over long distances because they are analog.

When making long distance calls over the PSTN, the data has to stop at different destinations during its transmission. The data flow through the equipment owned by various companies as the call is in progress. Therefore, it makes the call cost per minute higher and expensive. The traditional phone service companies use a lot of infrastructures to carry, switch, and route the calls that are now digital. However, the connection between the local central office and the customer is still analog.

West Chicago, IL Business Analog System with a PBX

For the most part, businesses in West Chicago, IL use a private branch exchange to route calls received within the office. More commonly known as a PBX, this type of system allows the business phone service to function as it should with a variety of calling features such as conference calls, voicemail, call forwarding and multiple extensions.

Having a complete business phone service with a PBX requires buying various hardware that can cost over $1,000. This amount does not include the installation, configuration and ongoing maintenance that is necessary to ensure your phone service works for customer phone calls.

This is a pricey option especially when it is time to upgrade or expand the service in West Chicago, IL. If you do not have an in-house technical staff, you will have to pay a professional for maintenance and to make any changes.

The last thing you should want is stifling business growth because you cannot afford to upgrade a traditional phone system to accommodate that growth. However, needing more hardware is inevitable when the time comes to add more extensions to your existing phone service.

With this in mind, take full advantage of the services of MyRatePlan to make useful comparisons of updating your business phone service. Taking the time to research service providers in West Chicago, IL can help you avoid paying costly repairs for a PBX system that may very well become obsolete.