Business Phone Service in Southwick, MA

Picking the Best Business Phone Service in Southwick, MA

VoIP business phone services have become popular, and there are several companies competing for business, which helps to keep prices low. When looking for a provider to use, it's useful to think about what your business needs. There are several important questions that need to be answered. Business owners need to think about whether or not they'll be expanding and how much service they can afford with their current budget.

The next step consists of comparing the different business VoIP providers in the Southwick, MA area. The price, features and reliability of these providers should be compared, and the company's overall reputation is also worth considering. A reliable phone service is critical for the success of any business, which is why it's best to select a provider that has a great track record.

What is Traditional Phone Service in Southwick, MA?

With standard or "analog" phone services, calls make their way across the PSTN (public switched telephone network). This wired connection can be found all over the US and is composed of cables, satellites, cellular systems, and landlines. PSTN is the original telephone network, and its history spans almost a century.

Using an analog phone service costs more than VoIP, largely because PSTN hardware in Southwick, MA (and throughout the US) is really old, cumbersome, and has to be regularly maintained. Analog communications are hard to transmit over great distances.

When long distance phone calls are made on an analog system, they will pause temporarily at specific places on its transmission path. Because they are "streamed" through machines that are managed by all sorts of different corporations, calls transmitted over a PSTN may be quite costly. Most of the machines originally designed to transport and pick up calls have been outdated by electronic systems, but the last quotient - the link between the client and the local phone company headquarters - still works on analog machinery.

Southwick, MA Business Analog System with a PBX

For the most part, businesses in Southwick, MA use a private branch exchange to route calls received within the office. More commonly known as a PBX, this type of system allows the business phone service to function as it should with a variety of calling features such as conference calls, voicemail, call forwarding and multiple extensions.

Having a complete business phone service with a PBX requires buying various hardware that can cost over $1,000. This amount does not include the installation, configuration and ongoing maintenance that is necessary to ensure your phone service works for customer phone calls.

This is a pricey option especially when it is time to upgrade or expand the service in Southwick, MA. If you do not have an in-house technical staff, you will have to pay a professional for maintenance and to make any changes.

The last thing you should want is stifling business growth because you cannot afford to upgrade a traditional phone system to accommodate that growth. However, needing more hardware is inevitable when the time comes to add more extensions to your existing phone service.

With this in mind, take full advantage of the services of MyRatePlan to make useful comparisons of updating your business phone service. Taking the time to research service providers in Southwick, MA can help you avoid paying costly repairs for a PBX system that may very well become obsolete.