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Business Phone Service in Aurora, NC

Making a phone call is still the most preferred method of initiating contact with a business, so it's crucial for any business to consider the affordability as well as features and reliability of their business phone service. There are some different technologies available to businesses in Aurora, NC, who are comparing possible service providers - and we here at MyRatePlan will help you come to an informed, educated and good decision! The three main types of technology we're going to discuss are VoIP (which stands for Voice over Internet Protocol, meaning that the phone calls are routed through and over the internet itself to your computer or a traditional phone), PBX (which stands for Private Branch Exchange, and is a system whereby an enterprise-level customer can have any number of local-to-itself lines that all share the same or same few external lines) and - what the industry likes to call it - POTS, or 'Plain Old Telephone Service,' which is the standard that we've all grown up with.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Ringcentral logo
RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses

$19.99
Details
4/5

142 Reviews

VOIP logo
Business phone service - no internet required
  • Not internet-based - more reliable than VoIP
  • Landline & cell plans, unlimited calls/texts
  • 1:1 account setup tailored to your business

* 8.3% discount if paid for the year upfront

$17.41*
Details
5/5

7 Reviews

Telidesk logo
Engineering for the Small Business
  • Unlimited Calling 24/7 Customer Service
  • Quick QR Code Onboarding
  • SMS, Ring Groups, Call Reports

* per user per month

$9.95*
Details
5/5

1 Reviews

Phone Service for Business
Alliance Phone Service
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97*
Details
5/5

13 Reviews

Talkroute logo
The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user

$19.00*
Details
5/5

1 Reviews

Verizon logo
Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.

$69.00*
Details
1/5

11 Reviews

Best VoIP Providers in Aurora, NC

Understanding Aurora, NC Business VoIP Telephone Service

Voice over Internet protocol, commonly called VoIP, is the latest phone service option for Aurora, NC business customers who want an alternative to the analog phone lines. Although VoIP has been around for more than 10 years, it has become more prominent in recent years for more businesses.

Existing businesses are moving from traditional public switched telephone network (PSTN) service to VoIP. Newer companies, including startups, are using VoIP for business communications without experiencing traditional service options. In terms of service, the call quality is the same between a phone line and over the Internet. However, a strong business Internet connection ensures that the call quality remains reliable. One way to be sure is to use MyRatePlan's Internet Speed Test to check the current connection for VoIP support.

While the connection quality between PSTN and VoIP is very similar, there is one major difference in the way calls are carried. With PSTN service, an analog signal is the primary way calls are carried. With VoIP, business calls are digitized and transmitted through the Internet.

The latter is a money-saver since it is cheaper to send data through the Internet than it is with a traditional phone network. If long distance or international phone calls are a frequent part of your business, you will spend a lot less with VoIP service providers in Aurora, NC.

Additionally, many providers offer flat rate packages. This offers additional savings with unlimited calls to specific destinations without per minute charges that come with traditional phone service. Another advantage to using VoIP service in your Aurora, NC business is the many calling features that are suitable for business communications. You can access hundreds of advanced features.

Most business VoIP providers in Aurora, NC offer plans designed to accommodate businesses of all sizes. You could have a small company with only five lines, or a large corporation that uses thousands of extensions for multiple departments. There is a VoIP service that meets your business needs.

Compare VoIP Providers in Aurora, NC

How to Choose The Best Business VoIP Service Provider in Aurora, NC

Shopping for VoIP service in Aurora, NC may seem daunting with so many service providers competing for your business; however, this can be advantageous to you if you follow a few basic guidelines when searching for a plan. Establish what you require for your telephone system such as the number of lines you need and what features you want before even looking at providers. Set your budget and also consider how your business may grow in the coming years.

Once you have established what you need, begin your research on Aurora, NC business VoIP providers. Read real user reviews and make sure that the company has a positive history with other customers in your area. Since your telephone service is vital to the success of your business, make sure that the provider you choose has been proven to be reliable.

Many providers will offer attractive pricing for new customers. You should examine these promotions but remember that some plans may begin with an introductory price that will increase after a few months. Never settle on a phone provider based on price alone. Research the company's reputation before initiating service or entering a contract. With the amount of information available to you on phone providers, there is no reason to jeopardize the image of your business with a poor quality phone system.

Find and compare business phone service providers in Aurora, NC

What is Traditional Business Phone Service in Aurora, NC?

A traditional phone service, calls are transferred over a public switched telephone network or PSTN system. The PSTN is available all over the country and is a network of phone lines, satellites, cables, and mobile networks. At over 100 years old, PSTN is the oldest type of phone network.

This large and old infrastructure is expensive to support. This is why using traditional phones is so much more expensive than VoIP in Aurora, NC. The network requires regular maintenance and is analog, meaning it is inefficient when it comes to transferring long distance messages.

The reasons long distance transmissions take so long is that they make several stops along the way. These stops occur at various locations owned by different phone companies. Although some of the equipment at these locations digitizes the information so it can be sent faster, the final stretch to the central switch is still analog, making the overall transmission time longer than what you'd get with VoIP.

Traditional PBX

Using a PBX with an Analog Phone System in Aurora, NC

The PBX is an acronym for Private Branch Exchange. Most of the business owners in Aurora, NC use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.

Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.

It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your Aurora, NC business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.

The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.