Business Phone Service in South Carolina

How to Choose The Best Business Phone Service Provider in South Carolina

The growing popularity of this service has encouraged numerous companies to enter the market. Some business owners find it hard to choose a provider because there are so many options to consider. Nevertheless, it's worth taking the time to compare the features, prices and reputations of different firms. The extra effort can produce considerable long-term savings.

Business people must evaluate their needs, wants and limitations before selecting providers. For example, it's wise to look at the available features and determine what functions are likely to be useful more than once or twice. It also makes sense to calculate the necessary number of lines and establish a realistic spending limit.

Next, compare the plans available from several commercial phone services. Look for the least expensive option that supplies enough features and extensions. Thoroughly research the provider's reputation to make sure that its system works reliably. If a company intends to eventually close offices or hire additional staff, it should check the rates for various numbers of lines.

Keep in mind that dependability and honesty are more important than the lowest rates. A low monthly bill won't compensate for missed sales opportunities if the phone service isn't reliable. MyRatePlan helps South Carolina business owners find affordable services that they can rely upon. Please scroll down to see a detailed comparison.

What is PSTN Phone Service in South Carolina?

PSTN stands for public switched analog network. Traditional business phone services carry phone calls over a complicated system of cables, satellites, mobile networks and analog lines on a public network. Several different companies own the equipment that a voice call must travel through on the analog network, and that increases the complexity and expense of the system. PSTN is the original telephone system that has been in use for over a century.

The PSTN network is old, requires much maintenance and lacks the ability to send large amounts of data quickly. For these reasons, PSTN service in South Carolina is more expensive than VoIP service.

Using a PBX with an Analog Phone System in South Carolina

The PBX is an acronym for Private Branch Exchange. Most of the business owners in South Carolina use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.

Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.

It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your South Carolina business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.

The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.