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Business Phone Service in Opelika, AL

Quality telephone service is essential to the success of your Opelika, AL business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Ringcentral logo
RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses

$19.99
Details
4/5

142 Reviews

VOIP logo
Business phone service - no internet required
  • Not internet-based - more reliable than VoIP
  • Landline & cell plans, unlimited calls/texts
  • 1:1 account setup tailored to your business

* 8.3% discount if paid for the year upfront

$17.41*
Details
5/5

7 Reviews

Telidesk logo
Engineering for the Small Business
  • Unlimited Calling 24/7 Customer Service
  • Quick QR Code Onboarding
  • SMS, Ring Groups, Call Reports

* per user per month

$9.95*
Details
5/5

1 Reviews

Phone Service for Business
Alliance Phone Service
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97*
Details
5/5

13 Reviews

Talkroute logo
The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user

$19.00*
Details
5/5

1 Reviews

Verizon logo
Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.

$69.00*
Details
1/5

11 Reviews

Best VoIP Providers in Opelika, AL

What is Opelika, AL Business VoIP Phone Service?

VoIP stands for Voice Over Internet Protocol. It is the most recent type of phone service offered in Opelika, AL. The service has existed for around 10 years and has become more mainstream because more enterprises are switching to this technology. The VoIP technology uses the internet as a medium of transmission for telephone calls. Therefore, analog phone lines are not required. It has been observed that smaller start-ups are likely to use VoIP services for their business communication needs. Both VoIP and the traditional Public Switched Telephone Network (PSTN) have good call quality. It is essential to have good business internet connectivity to have reliable VoIP call quality. MyRatePlan Internet Speed Test enables you to check whether your current internet connectivity supports VoIP.

VoIP and PSTN differ on how the calls are carried. PSTN uses analog signals as the mode of transmission. However, VoIP digitizes the frequency signals and sends them through the internet. It is easier and cheaper to send data using VoIP than the traditional phone network. Therefore, you can make and receive calls at fewer costs. When making long distance or international calls, VoIP service providers charge less than traditional telephone companies. Many VoIP providers have a flat rate package that enables their customers to have an unlimited amount of calls to particular destinations without worrying about the per minute charges.

In Opelika, AL, VoIP services come with many features that will benefit your business. VoIP services enable you to enjoy many different features like ring groups, multiple extensions, voicemail with remote access, fax to email, caller ID, voicemail to email, and call forwarding.

Most of the VoIP providers in Opelika, AL, offer package plans that are designed to suit the needs of all sizes of businesses. It does not matter whether you are a large conglomerate with thousands of extensions or a small firm of five lines because there will always be a VoIP service for you.

Compare VoIP Providers in Opelika, AL

Choosing the Best Business Phone Service in Opelika, AL

There is a ton of competition for your business when it comes to providing your VoIP service to your Opelika, AL business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.

The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.

Next, do some shopping around to see which Opelika, AL VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.

Find and compare business phone service providers in Opelika, AL

What About Traditional Business Phone Service in Opelika, AL?

Although VoIP has become very popular in Opelika, AL, many businesses still use a traditional PSTN phone service. When this type of service is used, calls are transferred through a public switched telephone network, and the PSTN is accessible nationwide. The network for a traditional phone service is comprised of telephone lines, mobile networks, satellites and cables. The PSTN was actually the first phone network created, and it has been in use for almost 100 years.

The cost of making calls with a PSTN service is more expensive than VoIP because the infrastructure for the network requires expensive maintenance. Since the PSTN is analog, it's not very good at sending data over long distances.

Any time a call is made with a PSTN service, the data must stop at several points along the network, and the data must flow through equipment that is owned by several different companies, which can make calls made with the service significantly more expensive. Although many parts of the system have been converted to digital components, the last part of the PSTN network is analog.

Traditional PBX

Opelika, AL Analog Phone Systems with a PBX

Most businesses in Opelika, AL will need to use a PBX, which is a private branch exchange. The PBX is important because it routes calls to where they need to go. When used with a business phone service, the PBX is what provides a wide range of different call features, and it's responsible for delivering voicemail, call forwarding, multiple extensions and conference call features.

The PBX for a business can be located onsite, or it can be installed in a remote location. The biggest drawback of using a PBX with an analog phone system is the cost. The average cost to set up a complete business phone system is high, and it requires many expensive pieces of hardware. The initial cost of the PBX doesn't include the ongoing costs of proper configuration and maintenance. Overall, the cost of using a PBX with an analog phone system can be quite expensive.

There are several other potential problems to consider. Since the PBX consists of many hardware components, it's vulnerable to breakdowns and technical problems. The cost to repair these issues can be high, and the PBX will always be vulnerable to becoming obsolete.