Business Phone Service in Putnam, CT

Picking The Best Phone Service for Your Putnam, CT Business

Due to the rising popularity of commercial VoIP, you will find there are a lot of providers eager to nab your business. Even though this could complicate the selection process, it can also be a useful advantage.

To begin, give some thought to your company's communication needs. Try to determine things like which functions you'll need to use during the day, how many extensions you'll need to buy, whether you have plans to develop your organization further in the foreseeable future, and what your phone budget looks like.

Then you'll be prepared to check on the plans available from the myriad of company VoIP providers in Putnam, CT. Take note of the packages they have available, their costs, and also the all-around trustworthiness of the provider. Using a functional phone service is an indispensable component in your business's success, so it's important to choose a provider with a favorable reputation for stability and fine customer support.

What is PSTN Phone Service in Putnam, CT?

PSTN stands for public switched analog network. Traditional business phone services carry phone calls over a complicated system of cables, satellites, mobile networks and analog lines on a public network. Several different companies own the equipment that a voice call must travel through on the analog network, and that increases the complexity and expense of the system. PSTN is the original telephone system that has been in use for over a century.

The PSTN network is old, requires much maintenance and lacks the ability to send large amounts of data quickly. For these reasons, PSTN service in Putnam, CT is more expensive than VoIP service.

PBX With Analog Phone Systems in Putnam, CT

Most businesses in Putnam, CT will be using a PBX, which is known as a private branch exchange. The PBX effectively routes calls through their office. When a business phone service is used, the PBX is what allows businesses to use several different call features. Some common available features are voicemail, call forwarding, conference calls and extensions.

When used with a traditional PSTN phone system, the PBX can be located in a remote location or near the user. Regardless of where the PBX is located, the system comes with a major drawback, which is the significant cost. To set up a complete business phone system that uses a PBX, many different hardware components are needed, and a significant initial investment is needed to get started. In most cases, this system can cost at least $1,000 for the initial components, and it will require ongoing maintenance, configuration and installation.

For business owners in Putnam, CT who're planning to use a traditional PBX for their business phone service, it can cost a lot of money to expand or upgrade the system. Many of the newest PBX systems can only support a very limited number of lines, and if a business grows quickly, the PBX won't be able to provide the additional extensions needed to operate efficiently. The cost of adding new hardware to keep up with business growth can be too much for many business owners.

It's also important to remember that a PBX is like any other electronic hardware, and over time, it will suffer problems and begin to malfunction. The cost to repair problems with the PBX can be expensive, and depending on uncontrollable circumstances, a PBX might even become obsolete.