Business Phone Service in Dover, MA

How to Choose The Best Business Phone Service Provider in Dover, MA

The growing popularity of this service has encouraged numerous companies to enter the market. Some business owners find it hard to choose a provider because there are so many options to consider. Nevertheless, it's worth taking the time to compare the features, prices and reputations of different firms. The extra effort can produce considerable long-term savings.

Business people must evaluate their needs, wants and limitations before selecting providers. For example, it's wise to look at the available features and determine what functions are likely to be useful more than once or twice. It also makes sense to calculate the necessary number of lines and establish a realistic spending limit.

Next, compare the plans available from several commercial phone services. Look for the least expensive option that supplies enough features and extensions. Thoroughly research the provider's reputation to make sure that its system works reliably. If a company intends to eventually close offices or hire additional staff, it should check the rates for various numbers of lines.

Keep in mind that dependability and honesty are more important than the lowest rates. A low monthly bill won't compensate for missed sales opportunities if the phone service isn't reliable. MyRatePlan helps Dover, MA business owners find affordable services that they can rely upon. Please scroll down to see a detailed comparison.

How Does Traditional Business Phone Service Work in Dover, MA?

Some businesses in Dover, MA still run on a traditional PSTN phone service, and it's useful to understand how this type of service works. When calls are made using a traditional phone service, the calls must be sent through a PSTN, which is short for public switched telephone network. The PSTN is a nationwide system, and it's made of mobile networks, telephone lines, satellites and cables. The public switched telephone network was created over 100 years ago, and it was the first public phone system.

When compared to a VoIP service, it can cost significantly more money to use a traditional telephone service in Dover, MA. The additional cost to use the PSTN is due to the massive size of the network, and the increased cost of maintaining the network. One of the major downsides of using the PSTN is the lack of reliability over long distances. Although a traditional phone service can work well for short distances, it has trouble sending call data across long distances.

A call that is made with the PSTN system must stop at several different parts of the network, and it must pass through equipment that is owned by different companies. The infrastructure is the major cost of using a PSTN, and the ongoing expenses needed to maintain the network keep the cost of traditional phone services high.

Analog Phone System Use With a PBX in Dover, MA

A private branch exchange or PBX, is what most Dover, MA businesses use to route calls inside their own offices. The PBX permits multiple extensions, voicemail, call forwarding and other important features. On a PSTN, the user's premises or an off-site location can house the PBX. A PBX costs a lot of money to run, regardless of the location.

This is due to required hardware costs, an investment of at least $1000. The equipment then has to be installed, configured and maintained on a regular basis. These, of course, cost money in addition to the initial purchase price. You have the option to get your in-staff employees to be responsible for the equipment or hire a professional. Professionals are known to charge $100 per hour or more.

Any kind of updates or maintenance on a traditional PBX system in Dover, MA is going to be very expensive. Be advised that such a system may not be adequate for all your needs, as it only supports a limited number of phone lines. You will need to spend extra money if you need to add more extensions in the future as your business grows.

From time to time, a PBX system will breakdown, just like any other network made from electrical components. In order to repair the hardware, you'll need to be prepared to pay high fees and may even need to buy new hardware to replace it. This could present a potential financial obstacle for start-ups or slow-growing businesses.