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Business Phone Service in Albany, OR

Quality telephone service is essential to the success of your Albany, OR business. A customer's initial interaction with you and your business is often through a phone call. Ease of communication is one of the most important attributes a client will associate with your business, other than your name. An excellent phone service will facilitate your success by making it easy for your clients and colleagues to reach you and get the information they are after. On the other hand, a phone system that doesn't work well can drive away potential customers and give your business a poor reputation. When considering telephone service providers, you have the choice between traditional landline service and VoIP providers. Compare and find the best small business phone service at MyRatePlan.

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Ringcentral logo
RATED #1 BY INDUSTRY EXPERTS
  • Includes 100+ Premium Features
  • Unlimited Calling, Faxing, SMS, Conferencing
  • Trusted by over 350,000 Businesses

$19.99
Details
4/5

142 Reviews

VOIP logo
Business phone service - no internet required
  • Not internet-based - more reliable than VoIP
  • Landline & cell plans, unlimited calls/texts
  • 1:1 account setup tailored to your business

* 8.3% discount if paid for the year upfront

$17.41*
Details
5/5

7 Reviews

Telidesk logo
Engineering for the Small Business
  • Unlimited Calling 24/7 Customer Service
  • Quick QR Code Onboarding
  • SMS, Ring Groups, Call Reports

* per user per month

$9.95*
Details
5/5

1 Reviews

Phone Service for Business
Alliance Phone Service
  • Simple Control Panel
  • Easy 25-minute setup
  • Daily call reports

* 12% discount for subscribing and paying for a year upfront

$19.97*
Details
5/5

13 Reviews

Talkroute logo
The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user

$19.00*
Details
5/5

1 Reviews

Verizon logo
Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.

$69.00*
Details
1/5

11 Reviews

Best VoIP Providers in Albany, OR

What is Albany, OR Business VoIP Phone Service?

The new generation of phone service is VoIP, which stands for voice over Internet protocol. It is has become more ubiquitous over recent years and is considered an improvement over POTS. More and more business are making the switch to VoIP every day, and because of its relative cheapness, it's proven the ideal choice for start-ups as well.

VoIP calls can be made through the Internet can have exceptional quality for your Albany, OR business. In fact, with a good Internet connection, a VoIP call can have the same call quality as POTS, or better. In order to get the most out of VoIP, you need to have a reliable business internet connection that is appropriately fast. MyRatePlan Internet Speed Test Currently, there is a speed test that will tell you whether or not your connection is sufficient enough to support good quality VoIP calls. It is available through MyRatePlan.

Many providers in Albany, OR also have a package that enables you to pay a set amount of money to make an unlimited amount of calls. This allows you to get service without having to worry about per minute charges. VoIP calls are carried differently than traditional ones. Instead of being transferred through an analog signal, they are sent over the Internet after being converted into digital form. Because the Internet is everywhere and doesn't require the use of an expensive phone network, VoIP is much cheaper than POTS. You can make and receive many calls, even internationally for a lot less money. You'll find many VoIP providers even give you option to pay a flat rate to place and receive as many calls as you would like, eliminating per-minute charges.

Compare VoIP Providers in Albany, OR

Choosing the Best Business Phone Service in Albany, OR

There is a ton of competition for your business when it comes to providing your VoIP service to your Albany, OR business. While this may seem daunting in that there are so many choices and so many offers that seem advantageous - it's a fact that competition can be used to the consuming businesses' advantage, and we can leverage one competitor against another for the absolute best results.

The most important questions you should consider are how many lines you currently need, how many lines you anticipate needing in the near/farther future, what phone features your business plans on using on a regular basis and what your overall budget is.

Next, do some shopping around to see which Albany, OR VoIP service best suits your needs - and also ensure you do a good amount of research into the company's reviews by other business customers. Having reliable and quality telephone service is critical to any business, and so you want to make sure the vendor you do business with has a positive track record of happy and loyal customers that believe in the offering before you sign up.

Find and compare business phone service providers in Albany, OR

How Traditional Business Phone Service Works in Albany, OR

For the record, some Albany, OR businesses still use traditional business phone service. It might be because they are comfortable with the service; others simply might not know that there are reliable alternative plans.

With the traditional phone service, business calls are carried over the public switched telephone network (PSTN). Used nationwide, the PSTN system uses telephone lines, cables, satellites and mobile networks to route calls to the proper place. For more than 100, PSTN has been used for calls.

Currently, PSTN is more expensive than VoIP in Albany, OR. This is primarily due to the level of maintenance required to keep an old and very large network functioning properly. Additionally, it is difficult to send data over the PSTN long distances because it is an analog system.

Most of the infrastructure required to not only carry, but to also switch and route calls is fully digital. However, there is still an analog connection between the customer and the local central office.

Generally, making long distance calls over the PSTN requires several stops along the wired way. This occurs while data is being transmitted through equipment that is typically owned by different companies. Because of this, your long distance calls become very expensive to make.

Traditional PBX

Using a PBX with an Analog Phone System in Albany, OR

The PBX is an acronym for Private Branch Exchange. Most of the business owners in Albany, OR use the PBX. It routes all the calls that are received in the office. The combination of a business phone service and a PBX allows the use of different calling features like conference calls, voicemail, call forwarding, and multiple extensions.

Customers using the traditional PSTN phone system can locate the PBX at a remote location or their premises. However, there is one major drawback with using an analog PBX system. It is very costly. A business owner can spend at least $1,000 to set up a complete business phone system that uses a PBX. There are various types of hardware that need to be purchased as part of the initial investment. The installation, configuration, and maintenance prices are not part of the purchasing price. You will save some money if you have an in-house technical staff member to take care of the installation and configuration. You may also choose to hire an expert.

It is important to remember that it will be challenging and expensive to upgrade or expand your traditional PBX at your Albany, OR business. The reason is that many PBX systems only support lines to a certain limit. Therefore, if your business grows and needs more extensions, you will be forced to pay for more hardware to facilitate the expansion.

The PBX is prone to experiencing problems and breakdowns like any other electronic device. If something goes wrong with your PBX, you should be ready to cater for high repair expenses and hardware replacement costs. Moreover, the PBX may be outdated soon. Therefore, you will have to replace it at some point in the future.