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It’s really good when companies set aside their differences and come together for the greater good. And especially during this time when there are a lot of people who are in difficulty as brought about by the COVID-19 pandemic, it’s nice to see companies doing their best to help alleviate their customers’ struggles.
In terms of helping its customers during this pandemic, T-Mobile is one brand that has done its fair share of help. Not only have they waived cancellations and late fees, they have also unveiled an affordable $15 per month plan. Now, it looks like they are offering a 50% discount on the monthly bill of those who need it the most.
Now that so many people are turning to work from home, cellular networks will likely see an increase in traffic. This is caused by the sheer volume of users who want to stay connected with their loved ones around the world. To make sure that the networks continue to work smoothly, some carriers have already made the initiative to get extra spectrum.
The big four US carriers appear to be in big trouble with the Federal Communications Commission (FCC). Earlier this week, the government agency announced that it will be fining the four wireless networks a total of over $200 million for selling customer location data.
T-Mobile is planning to make a big Un-carrier move real soon.
In its Q4 2019 earnings call, CEO John Legere teased about a new announcement that they plan to make later in the quarter. Unfortunately, that’s all that T-Mobile shared about this. The CEO did not give any further information on what its announcement will be.
T-Mobile seems to be doing its best to entice customers to switch over to their network. For starters, the company has launched a free 30-day hotspot Test Drive offer exclusively for non-T-Mobile customers to experience their network. Another way the company is expanding eSIM support to its postpaid users. Here is more information on the carrier’s latest initiatives:
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