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Cyberattacks on wireless carriers are often discovered too late, leaving customers vulnerable. This time, however, T-Mobile flipped the script, successfully identifying and stopping a cyberattack before customer records were compromised.
"T-Mobile is closely monitoring this industry-wide attack. Due to our security controls, network structure and diligent monitoring and response we have seen no significant impacts to T-Mobile systems or data. We have no evidence of access or exfiltration of any customer or other sensitive information as other companies may have experienced. We will continue to monitor this closely, working with industry peers and the relevant authorities."
The Un-carrier says they "have no evidenceof access."
Due to the increase in SIM swap attacks, T-Mobile introduced its Port Out Protection feature to help safeguard users from unauthorized attempts to transfer T-Mobile numbers to other wireless providers. This initiative was designed to prevent fraudsters from taking over accounts, changing passwords, and draining financial accounts linked to those numbers. Although this feature has provided valuable security for T-Mobile customers, a notable issue has emerged.
As technology continues to evolve in the U.S., dead zones may soon become a thing of the past—at least for T-Mobile.
Earlier this week, T-Mobile announced a major breakthrough: successfully sending and receiving a Wireless Emergency Alert (WEA) using Starlink satellites equipped with direct satellite-to-smartphone capabilities. This marks a historic first for the U.S., where an emergency alert has been transmitted via satellite.
T-Mobile is making device upgrades easier for its customers, according to a leaked internal memo obtained by The Mobile Report. The memo reveals that T-Mobile is streamlining the process, allowing customers to upgrade their devices without needing to visit a physical store.
Mint Mobile has just rolled out a compelling offer aimed squarely at customers of AT&T and Verizon Wireless. The T-Mobile-owned brand is offering three months of free service to those who switch and add four lines to their account. Not one to be outdone, Verizon’s prepaid brand, Visible, quickly responded with a counteroffer.
After failing to “prevent and report unauthorized access to sensitive data” sometime in 2020-2021, T-Mobile is facing a hefty fine. And by hefty, we mean $60 million.
This was imposed by the Committee on Foreign Investment in the US (CFIUS) after finding the wireless carrier had violated its mitigation agreement terms part of its 2020 Sprint acquisition.
A few days ago, T-Mobile issued a memo instructing its stores to return all remaining stock of the REVVL 7 Pro. This device, which was launched in May alongside the REVVL 7, bears the T-Mobile brand but was manufactured by various companies, including TCL.
The recall appears to be in response to a significant issue, prompting the wireless carrier to include even demo units in the recall. According to the memo, all affected devices must be returned by August 14. T-Mobile cited the recall as necessary to "maintain high-quality standards."
Have you been keeping a close eye on your T-Mobile bill? It seems that some former Sprint customers who remained with T-Mobile after the merger have been encountering an unwarranted fee on their monthly statements.