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After its price hike announcement, T-Mobile has been on the news over disgruntled customers. There have been reports that the customers planned to file an FCC complaint for the carrier’s violation of its Price Lock guarantee. After these reports surfaced, users shared a response that the Un-carrier sent them.
T-Mobile recently announced that selected plans will be getting a price hike. Some customers will be facing an increase of up to $5 per line per month. The company shared that this was because they are “adjusting prices to respond to rising costs.”
When T-Mobile unveiled its two new offerings under its Home Internet service, it also announced that it would start verifying the addresses of its existing customers. The Un-carrier planned to roll this out together with the new Away plan on May 8th. But it turns out that this will be pushed to a later date.
In 2019, the major carriers in the country faced allegations of selling its customers’ location data without their consent. Years later, the Federal Communications Commission (FCC) has finally reached a decision by fining these companies.
Earlier this year, T-Mobile announced that it will be implementing a priority data limit on its Home Internet users. The limit was first imposed on the plans of new users. Once they go over the limit, their data will be deprioritized in times of network congestion.
Internet Service Providers (ISPs) are now required to be more transparent about their broadband services. The new federal regulations require these companies to display this information like a food product would display its “nutrition label.”
T-Mobile is rolling out a Backup Internet service exclusively for its Business users.
The new 5G Business Internet Backup plan costs $30 per month and will give you “up to 7 days” of backup internet per billing cycle. And for a limited time period, you can get this plan at $15 per month.
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